Change the language
Hessety is in Arabic and English. The language you choose changes the screens, and also the language of the emails and notifications you get.
In the app
- Open Account.
- In the App section, tap "Language".
- Choose "العربية" (Arabic) or "English". The whole app changes straight away.
On the website
- Open Account.
- In the Settings card, click "العربية" (Arabic) or "English" next to "Language".
You can also change it from the language button at the top of any page on the website.
The language of emails and notifications follows the last language you chose, whether in the app or on the website. But the app's own screens remember their language separately on each device.
Your name and phone number
Your name is what your students see, in the link message you send them ("… lessons with Mr. Ahmed") and on the lesson page. You'll find it with your phone number and email in Your details: in Account in the app, and on the Account page on the website.
In the app
- Open Account. Under the card with your name and plan, you'll find Your details.
- Tap "Name" or "Phone".
- In Edit your name or phone, fix Your name, exactly as you want your students to see it, or Your phone number (optional).
- Tap "Save". You'll see "Your details are saved."
On the website
- Open Account, and go to the Your details card.
- Click "Edit your name or phone".
- Fix Your name, exactly as you want your students to see it, or Your phone number.
- Click "Save". You'll see "Your details are saved."
Your email
Your email is what you sign in with, and where you get your confirmation emails, password emails and notifications. You'll find it under your name at the top of Account in the app, and in Your details in the app and on the website.
To keep your account safe, your email isn't changed from the account itself. As it says under Your details, write to us from your current email at [email protected], and tell us your new email. In the app, tapping "Email" in Your details opens a ready-made email to us. You can also message us from Messages → Hessety team. When we change it:
- You get an email: "Your Hessety account's email was changed".
- The apps sign you out, and you sign in again with your new email.
If you get a "Your Hessety account's email was changed" email and you didn't ask for it, reply to it or contact us at [email protected] right away.
Your password
You can change it while you're signed in, in the app or on the website: in Your details, press "Change password". And if you don't remember it, use "Forgot your password?". The steps are in Forgot your password, or want to change it.