You pay on the website, not in the app.
1. Choose your plan
- Sign in at hessety.com and open Account.
- Under Your subscription, click "Choose a plan" (or "Renew or change plan"), then "Choose" under the plan that suits you.
- Choose the Duration: 1 month, 3 months, or 1 year. The price after the discount is shown next to each one.
- Under "How will you pay?", choose Vodafone Cash.
- Click "Continue to payment".
2. Transfer the amount
A page opens showing the Amount and the Number to transfer to, each with a copy button next to it.
- Open the "Ana Vodafone" app, or dial the wallet code on your phone.
- Transfer the exact amount to the number shown on the page.
- Take a screenshot of the message that says the transfer was successful.
3. Upload the transfer screenshot
- Go back to the same page and choose your screenshot.
- If you like, enter the number you transferred from or the transaction number. This speeds up the review.
- Click "Send for review".
What happens next
- We review the transfer, and this is usually done within a few hours.
- Once it's confirmed, you'll get an email and a "Your payment is confirmed" notification, and your subscription is active right away.
- You can follow the status under My payments, in the Your subscription part of your Account page: "Under review", then "Paid".
If the transfer is rejected
We'll tell you why, for example the amount was short or the screenshot wasn't clear, and you'll also see it at the top of your Account page. Click "Upload transfer screenshot" and upload the right one.
If you closed the page before uploading the screenshot, open Account: at the top you'll see "One step left: upload your transfer screenshot". Click it.